Terms & Conditions
Refund and return policy
Our refund and return policy lasts for 14 days. If 14 days have gone by since your purchase, we can’t offer you a refund.
To be eligible for a return, your item must be unused and in the same condition in which you received it. It must also be in the original packaging.
Additional non-returnable items:
Once your return has been received and inspected, we will send you an email to notify you that we have received the returned item. We will also notify you of the approval or rejection of your refund.
If you are approved, the refund will be processed and a credit will automatically be applied to your original credit card or payment method within a set number of days.
Items on sale
Only regular priced items can be refunded. Items on sale cannot be refunded.
Exchanges
We only replace items if they are defective or damaged.
Shipping and returns
To return the product, it is necessary to send the product to our office.
You will be responsible for paying your own shipping costs for returning your item. Shipping charges are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.
Late or missing refunds
If you haven’t received a refund yet, check your bank account again.
Then contact your credit card company, it may take some time for your refund to be officially registered.
Then contact your bank. There is often some processing time before a refund is posted.
If you’ve done all of this and haven’t received your refund yet, please contact us.